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Last updated: January 2026
MineHaus (“we”, “us”, or “our”) is committed to protecting your privacy and maintaining a safe, family-friendly community. This Privacy Policy explains what data we collect, how it is used, and how it is protected when you access our website, forums, or Minecraft servers (“the Services”).
We may collect and process the following information:
Email address
Username
Encrypted password
IP address
Browser and device information
Date and time of access
Forum posts, messages, and other content you choose to submit
In-game usernames and related account identifiers
We do not knowingly collect sensitive personal data.
We collect data in order to:
Create and manage user accounts
Provide access to the Services
Maintain security and prevent abuse, spam, or ban evasion
Enforce rules and community standards
Communicate important service-related information
We do not sell, rent, or trade personal data.
Email addresses are used for:
Account registration and verification
Password resets
Important service or security notifications
We do not send marketing emails without consent.
Email services are provided through Zoho Mail, which processes email data in accordance with its own privacy and security policies.
IP addresses are collected for:
Security, logging, and abuse prevention
Moderation and enforcement of rules
Diagnosing technical issues
IP addresses are not publicly visible and are accessible only to authorised staff.
MineHaus uses the following third-party services to operate the Services:
Cloudflare – DNS, security, and content delivery (may process IP addresses and request data)
Zoho Mail – Email handling and delivery
OVH – Server and infrastructure hosting
These providers may process limited personal data strictly as required to deliver their services and in accordance with applicable data protection laws.
We use cookies to:
Maintain login sessions
Store user preferences
Ensure site functionality and security
You may disable cookies in your browser, but some features may not function correctly.
Data is stored on secure servers hosted by OVH.
Access to personal data is restricted to authorised staff only.
Reasonable technical and organisational measures are used to protect data from unauthorised access, loss, or misuse.
MineHaus is a family-friendly community and takes the safety of minors extremely seriously.
Any content, behaviour, or communication that is sexual, exploitative, predatory, or harmful towards a minor is strictly prohibited.
Where appropriate, evidence may be preserved and reported to relevant law enforcement authorities.
Accounts involved in such behaviour will be immediately restricted or terminated.
There is zero tolerance for behaviour that endangers children.
Personal data is retained only for as long as necessary to operate the Services and enforce rules.
Users may request account deletion, subject to legal, security, or moderation requirements.
Depending on your location (including the UK and EU), you may have the right to:
Request access to your personal data
Request correction or deletion of your data
Withdraw consent where applicable
Requests can be made via our official contact channels.
We may disclose personal data where required to:
Comply with legal obligations
Protect the rights, safety, or security of MineHaus, its users, or others
Assist law enforcement investigations where legally permitted
This Privacy Policy may be updated from time to time. Continued use of the Services indicates acceptance of any changes.
If you have questions about this Privacy Policy or how your data is handled, please contact MineHaus via the website or official communication channels.
By using MineHaus, you acknowledge that you have read and understood this Privacy Policy.